This page describes the ways in which Heritage Owners Club™ and all of its divisions (collectively referred to here as “Heritage Owners Club,” “we,” “us” or “our”) handle information it obtains about individuals through the websites it operates, including:
heritageownersclub.com (and all sub-domains of heritageownersclub.com),
We provide a variety of information, features, and functions (the “Services”) through these websites.
This page does not necessarily reflect the ways in which we collect and use information by means other than these websites. If you have questions about the ways in which we collect information by other means, please contact us using the contact information in this statement. The practices relating to persons with separate agreements with Heritage Owners Club or its affiliates are separately covered in those agreements.
Information Heritage Owners Club collects
The information we collect will depend on what you do when visiting our sites. EXCEPT AS STATED IN THIS STATEMENT, WE WILL NOT COLLECT PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU WHEN YOU VISIT OUR SITES UNLESS YOU CHOOSE TO PROVIDE SUCH INFORMATION TO US. You are free to visit our sites without providing personally identifiable information. However, if you would like to access our Services, in some cases you must first register or create an account or profile with Heritage Owners Club. When you register or create an account or profile, we will request certain personal information. Requests can include but are not limited to your name, address, city, state, zip code, county, email address, age, home or other contact information, gender, and parent/guardian contact information. We may use this information to create an account or profile and issue you an access ID and password. If you are paying with a credit card, we also will collect your credit card number (employing industry standard security and encryption technologies), billing information and email address to process your payment.
Personal information better enables us to provide you with content relevant to your interests and provides us with aggregate demographic data that Heritage Owners Club uses to improve the services offered to users. Users may change their personal information at any time by using the provided interface once they are logged in and as often as necessary. If users are unable to log in and change their information themselves, they will be able to send an email to firstname.lastname@example.org.
In addition to registration, Heritage Owners Club may, from time to time, request personal information for purposes such as the provision of customer service, billing, network management, customer surveys, newsletter subscriptions, offers of related services, and other exchanges of information. Users may opt out of receiving future promotional mailings at any time. Please see below for User Options – Opt Out.
Heritage Owners Club gathers information about all users collectively, such as what areas users visit most frequently and what services users’ access most often. Heritage Owners Club automatically logs IP addresses, session sources, and other data which tracks users’ access to our sites. We analyze these logs for sales and marketing purposes as well as system performance monitoring. These logs are analyzed for the overall, aggregate trends they reveal about our customers, not for the behaviors of individual users.
Privacy of children
The Heritage Owners Club policy is to limit the collection of personal information from children in substantial agreement with the Children’s Online Privacy and Protection Act (COPPA). Children ages 12 and under will not knowingly be allowed to register with Heritage Owners Club or create an account without their parent’s permission. Before children ages 12 and under may participate in any Services requiring registration (e.g., creating or joining a club, chat rooms, message boards or other forums), the child must first obtain the parent’s permission and that permission may allow us to collect and maintain the child’s information. If at any time after a parent gives permission, the parent desires to review the child’s personal information, request that it be deleted, or refuse to allow any further collection of the child’s information, the parent may contact the representative for Heritage Owners Club with such a request. If you have additional questions regarding your child’s use of his or her account, you may contact Heritage Owners Club. Please see below for our contact information.
Heritage Owners Club abides by COPPA and the regulations under it. You can obtain more information about COPPA from the Federal Trade Commission.
What does Heritage Owners Club do with the information it collects?
The User ID you select during registration must be used to log in and participate in a Service. Once you log into our site, you may be identified to the Administrator and other staff by your full name in areas such as discussion forums, email lists, web conferences, and other places where participant names appear. Please remember that any information that is disclosed in these areas becomes available to the Administrator and other staff. IPBoard has a user accessible directory feature. Anyone with an IPBoard account can choose to share their IPBoard profile information in this directory. You can turn on or off this feature once logged into IPBoard. You should exercise caution when deciding to disclose your personal information.
Heritage Owners Club hosts, or provides links to, chat rooms, forums and message boards. Our staff monitor and respond to user email sent to them and monitor and participate with users in threaded discussions and other online forums. Heritage Owners Club may monitor or edit the contents of a user’s messages or threaded discussions or other online forums as required for normal maintenance of any of our websites or in the good-faith belief that such action is necessary to:
Comply with the law or comply with legal process served on Heritage Owners Club.
Protect and defend the rights or property of Heritage Owners Club.
Act to protect the personal safety of our guests or the public.
Except as described further in this statement, the personal information you supply to Heritage Owners Club will not be given, sold, rented, loaned, or otherwise disclosed to any third parties outside of Heritage Owners Club, except when we have your permission or under special circumstances, such as when we believe in good faith that disclosure is reasonably necessary to:
Comply with the legal process.
Respond to claims that any content on our sites violates the rights of third parties.
Protect the rights, property, or personal safety of Heritage Owners Club, its users or the public.
Heritage Owners Club may use aggregated personal information to determine the demographics of our users and to distribute statistics and general marketplace information about Heritage Owners Club. We will use commercially reasonable efforts to ensure that these demographics do not identify any specific user.
Heritage Owners Club Board of Directors members.
President and CEO, the Heritage Owners Club administrative team and professional staff of Heritage Owners Club.
Appropriate administrative support staff members and other professionals who have a legitimate interest in records as designated by the President and CEO.
Certain non-personal information regarding users is recorded by the standard operation of the Internet servers hosting our sites. This information may be used to provide visitors to our sites with an enhanced, online experience. Heritage Owners Club may disclose aggregated user statistics, in order to describe the service to prospective partners, advertisers, and other third parties and for other lawful purposes.
Heritage Owners Club websites are designed to provide you with the information and services you expect: web pages that are accessible, easy-to-use, error-free and provide appropriate security. To achieve this goal, we’ve developed our site in accordance with widely accepted web standards.
We or our hosting provider may collect traffic information from visitors for statistical analysis and site improvement. When you access a site, we or our hosting provider may collect information about your visit in a log file on a server. Log file information may include, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks. We or our hosting providers use this information to analyze trends, administer the site, track users’ movements in the aggregate, and gather demographic information for aggregate use. IP addresses and other log file information are not linked to personally identifiable information. We do not try to track users or to identify users individually, but we or our hosting providers do review this information to understand overall trends and to determine what kinds of content are popular and useful to users.
We may use outside or other outsourcing providers to process and ship orders or perform other functions. We require that these outsourcing providers not retain, share, store or use personally identifiable information for any secondary purposes, except for backup and recovery operations. Although we use good faith efforts to ensure compliance by its outsourcing providers, we cannot, and will not, be responsible to users for misuse of personally identifiable information by such outsourcing providers.
We may have agreements with other parties to provide specific services. When you use such services, we may share personally identifiable information with such parties. In such cases, we will use good faith efforts to restrict the information provided to that which is necessary for the provision of such services.
Supplementation of information
We sometimes supplement the information we receive from you with other information we receive from third-party sources, such as credit card issuers or clearinghouses.
User options – opt out
A user may opt to cease receiving future promotional mailings by sending an email to email@example.com and including his or her full name, User ID (if applicable), email address and the name of the mailing he or she no longer wishes to receive in the subject or message area. Heritage Owners Club reserves the right to send all users non-promotional email related to business practices and systems operations, such as outage notifications and security warnings, even if the user has opted out of promotional mailings.
Visiting any of our websites and providing personal information sufficient to be able to email information to you will be sufficient to create an existing business relationship with you for purposes of complying with the CAN-SPAM Act of 2003 regarding unsolicited commercial email.
We will use commercially reasonable efforts to make timely changes you may request regarding your personal information. Many such changes are accomplished using batch processing (i.e., collecting a number of similar change requests and making all such changes at once), so the changes may not be immediately effective. If you require an immediate change to your personally identifiable information and are unable to make such a change using the available site resources, please contact us using the information below.
Links to other websites
You should be aware that when you are on our sites, you could be directed or provided with links to other sites that are beyond our control and have no affiliation or business relationship with Heritage Owners Club. Heritage Owners Club is not responsible for the content or information collection practices of these non-Heritage Owners Club operated websites. Please note that these non-Heritage Owners Club operated websites’ privacy policies may substantially differ from this statement. We encourage you to review and understand the privacy practices of any website before providing to them any personal information.
Access to your information
Heritage Owners Club offers users the ability to change the information collected during registration or profile creation. Users may change their personal information at any time by using the provided browser interface, once they are logged in and as often as necessary. Remember that you may have to log into multiple Heritage Owners Club hosted sites to correct or change your personal information depending on the different Services you have chosen to access. If a user is unable to log in and change his or her information him or herself, he or she should send an email to firstname.lastname@example.org for assistance or contact us using the address or telephone number below.
Our websites use security measures that we believe are reasonably designed to protect against the loss, misuse and alteration of the information under our control. Personal information is stored in a restricted access, secure database and only Heritage Owners Club staff or other authorized personnel supporting your enrollment or Services are authorized to have access to that database. Heritage Owners Club employs security measures and industry-standard encryption for all online purchases. All users are strongly advised to use Web browsers with 128-bit or better encryption features.
Heritage Owners Club has placed all of its web and application servers inside of locked cages or rooms within commercial data centers. We deploy firewalls, intrusion detection and other unpublished security measures to control access to personal data stored within our enterprise. If you have any concerns regarding the security of any Heritage Owners Club system, please send an email to email@example.com, and we will reply to you within two business days.
European Union data protection
If you reside in or are a citizen of a member state of the European Union, by registering or creating an account to use the Services, you expressly agree that the personal information you provide may be transferred and stored in countries outside the EU, including the United States. If you do not agree to this statement, please do not use any of our sites or services for which registration or account creation is required.
If Heritage Owners Club changes this privacy statement, we will post those changes on this website and the revised privacy statement will be effective immediately upon posting. By using any of our websites or services, you agree to this change mechanism. If you do not agree to this change mechanism, please do not use our sites or services. Your continued use of our sites or services following the posting of changes to these terms will mean you accept those changes.
You are not permitted to associate any Heritage Owners Club-provided account, service or course with any adult material of any sort. This includes, but is not limited to, such things as nudity, any site, page, image or service, and any text, image or likeness suggesting sexual and or illegal acts of any sort. We do not permit any Heritage Owners Club user account to store, use, contain, promote or display pornography, adult novelties, adult toys, XXX material, Gorean, bondage, BDSM, anything illegal, bigotry, racism, hatred, profanity or any material that may be insulting to another person(s) or company, or depicts the exploitation of minors (children under 18 years of age). No spamming is allowed, no harassing, threatening or illegal activities are tolerated. Any user accounts found to be violating these service limitations will be terminated without warning or recourse at the sole discretion of Heritage Owners Club.
In addition, we do not allow:
File Storage — Any User Account found to be storing files for use on other websites will be terminated without notice or recourse, at the sole discretion of Heritage Owners Club. User Accounts found to be storing files renamed, or modified in any way, to bypass Heritage Owners Club file restrictions will be terminated without notice or recourse, at the sole discretion of Heritage Owners Club. The only files that may be stored or uploaded to a Heritage Owners Club server are those that directly pertain to the activity for which the User Account has been granted access to a Heritage Owners Club server or application.
Copyrighted or Trademarked materials — NO copyrighted or trademarked materials may be stored on Heritage Owners Club servers, unless the account owner is the sole legal owner of the Copyright or Trademark and can reasonably demonstrate Ownership or legal permission for use, on demand.
Material linked to User Accounts must be appropriate and be able to be legally viewed and used by all ages. User Accounts found to be in violation of any portion of this section can and will be terminated without notice or recourse at the sole discretion of Heritage Owners Club. In such cases, where an account is terminated for service violations as detailed in this or the following two sections; no refunds or credit will be offered, and the User acknowledges that their account termination may result in course failure as well as other disciplinary action.
Use of Heritage Owners Club servers
Heritage Owners Club servers may be used for lawful purposes only. Transmission, storage or distribution of any information, data, or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to Copyrighted material, trademarks, trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.
Heritage Owners Club network security
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following: unauthorized access, use, probing, or scanning of systems security or authentication measures, data, or traffic; interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
Contact Heritage Owners Club
If you have any questions about this privacy statement or the privacy practices of this website, please contact us electronically at firstname.lastname@example.org.
In the event that you are concerned about how data you have provided to Heritage Owners Club or one of its divisions through our sites and services have been used, please contact us electronically at email@example.com.
[Last Updated on 03/01/2019]