They're near Flint somewhere, yeah? Sounds like pretty awesome customer service. I get a kick out of 'factory tours' at small businesses like that (and old Heritage). At one of the PSPs, Jim W/Alicia took me (and I think bolero) along to a powder coating company. I still have the baseball hat the guy gave me. We also hit the Bigsby 'factory' (more of a garage, really). Maybe I should swing by Metropolous and check it out (not an owner; just appreciate folks that are still actually making things).