brentrocks Posted April 8, 2011 Share Posted April 8, 2011 I was helping Southawguy acquire this beautiful lefty H 525...it arrived today with a broken/cracked neck! What a shame for such a beautiful Heritage!!! Treble side... Bass Side... Link to comment Share on other sites More sharing options...
fxdx99 Posted April 8, 2011 Share Posted April 8, 2011 Ouch! That's a shame - so sorry for both of you to have to deal with that. Hope the resolution goes smoothly for you. Link to comment Share on other sites More sharing options...
NoNameBand Posted April 8, 2011 Share Posted April 8, 2011 Thats a shame. Sorry for your loss. You are in our prayers. Did you hear about the caskets you can buy with a Lifetime Guaranty? Link to comment Share on other sites More sharing options...
koula901 Posted April 8, 2011 Share Posted April 8, 2011 Bummer. Good luck working out all the details Link to comment Share on other sites More sharing options...
Hfan Posted April 8, 2011 Share Posted April 8, 2011 Ouch that is a shame, hurts to look at. Link to comment Share on other sites More sharing options...
FredZepp Posted April 8, 2011 Share Posted April 8, 2011 That makes me sad to see... Link to comment Share on other sites More sharing options...
Guest HRB853370 Posted April 8, 2011 Share Posted April 8, 2011 Sorry to see this on a beautiful instrument. How does this happen? Being dropped by the shipper perhaps? Or do you think there might have been a weak point in the wood that just let go? Link to comment Share on other sites More sharing options...
kbp810 Posted April 8, 2011 Share Posted April 8, 2011 What a shame... that is a beautiful 525 Link to comment Share on other sites More sharing options...
yoslate Posted April 8, 2011 Share Posted April 8, 2011 Sorry for that one, Paul...Brent! Link to comment Share on other sites More sharing options...
Kuz Posted April 8, 2011 Share Posted April 8, 2011 I am curious how it was packed. I have shipped my share of guitars and never had an issue. De-tune strings, support the back of neck with a towel, wrap case in bubble wrap, then box, more bubble wrap on outside of box, then put in larger box. Yea, this makes the package heavier and cost more to ship, but it is virtually indestructible!!! Link to comment Share on other sites More sharing options...
koula901 Posted April 8, 2011 Share Posted April 8, 2011 now that's a wrap! Link to comment Share on other sites More sharing options...
High Flying Bird Posted April 8, 2011 Share Posted April 8, 2011 Makes me want to puke! Link to comment Share on other sites More sharing options...
Gitfiddler Posted April 8, 2011 Share Posted April 8, 2011 Since that came from Dave's, I bet he'll make it right. Or I hope so! Link to comment Share on other sites More sharing options...
MartyGrass Posted April 8, 2011 Share Posted April 8, 2011 Traps on the fretboard! The guitar looks reparable. But what a heartbreaker. Link to comment Share on other sites More sharing options...
big bob Posted April 8, 2011 Share Posted April 8, 2011 That is just wrong!! Link to comment Share on other sites More sharing options...
koula901 Posted April 8, 2011 Share Posted April 8, 2011 Brent, was this guitar well packaged?? Link to comment Share on other sites More sharing options...
tbonesullivan Posted April 8, 2011 Share Posted April 8, 2011 you have to put padding on both sides of the headstock. Also I have heard that detuning the strings doesn't help either way. In fact, it might contribute to this type of break. still, what a shame. such a great guitar. i hate shipping guitars. gotta do it sometimes, but I still hate it. Link to comment Share on other sites More sharing options...
Jazzpunk Posted April 8, 2011 Share Posted April 8, 2011 Bummer! Link to comment Share on other sites More sharing options...
MartyGrass Posted April 8, 2011 Share Posted April 8, 2011 I have previously posted in some detail on exactly this type of fractures. These are generally thought to be due to dropping the guitar on its back. The neck is supported fairly rigidly by the case at a discrete region near the headstock. This creates a high energy focal force in this area, flexing the headstock backwards. Ironically, the larger headstocks are more prone due to momentum. Loosening the strings creates greater susceptibility for this type of fracture. Careful packing won't make much difference in preventing this with two exceptions. First, double boxing a guitar with a compressible substance between the two boxes will decrease the angular acceleration of the neck on the case support by the headstock. Crumpled newspapers, peanuts or bubblewrap would do. Second, very rigid packing of the neck and headstock will spread the impact force and prevent flexing the headstock region. The bottom line: get good insurance. Link to comment Share on other sites More sharing options...
rooster Posted April 8, 2011 Share Posted April 8, 2011 It kinda makes me wonder. Suppose the two splints (like Dan Erlewine is fond of using in this situation) were installed at the factory to reinforce the headstock (where the truss rod is routed, and the neck is the most vulnerable) on new builds from the factory... Would this make the headstock/neck joint less susceptable to damage in the first place? Consider if you will: The lion's share of Heritage guitars are shipped via USPS, UPS, or worse from music dealers to their customers. Perhaps a little strengthening at that point would cause less anguish down the line. Or is that heresy to suggest? rooster. Link to comment Share on other sites More sharing options...
blues24 Posted April 8, 2011 Share Posted April 8, 2011 Brent... Did you contact Daves about that? Link to comment Share on other sites More sharing options...
brentrocks Posted April 9, 2011 Author Share Posted April 9, 2011 I am curious how it was packed. I have shipped my share of guitars and never had an issue. De-tune strings, support the back of neck with a towel, wrap case in bubble wrap, then box, more bubble wrap on outside of box, then put in larger box. Yea, this makes the package heavier and cost more to ship, but it is virtually indestructible!!! it was packed well, strings de-tuned. the only issue was that the guitar was sloppy in the case...for it to break in that area, it must have been dropped or stepped on. i pressed on the headstock and i could make the crack move...its terminal Link to comment Share on other sites More sharing options...
brentrocks Posted April 9, 2011 Author Share Posted April 9, 2011 Brent... Did you contact Daves about that? yes...they are sending UPS to pick up on Monday, and once they recieve it they will cheefully refund Pauls $$$ Link to comment Share on other sites More sharing options...
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